Mbbs, B.Sc, MRCGP

Practice Management

Sheree Ridley
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Mrs Helen Green (f)

Reception

Mrs Sally Bush (f)
Parveen Imran

Receptionist/Phlebotomist

Angie Bain
Rebecca Chalresworth
Karen Bubb
Paula Geddes
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Mrs Deborah Goodenough (f)

The secretaries are here to provide secretarial support to the Doctors, Nurses and Admin' staff of the practice. They deal with referral letters for the GPs, also dealing with patient enquiries about referrals and hospital appointments. They also deal with requests from solicitors who act on behalf of patients or requests directly from patients.  

 
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